Last Updated: March 13, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Alta Virtus LLC (“Alta Virtus,” “Company,” “we,” “our,” or “us”), located at altavirtus.com.

By accessing this website or purchasing services from Alta Virtus, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the website or purchase services.

1. Website Use and Acceptance of Terms

The website altavirtus.com is owned and operated by Alta Virtus LLC and is intended to provide information about our services and allow businesses to inquire about working with us.

This website is primarily intended for business use (B2B) by companies interested in digital marketing and website development services.

Users may submit inquiries, schedule consultations, or request information about services through forms or scheduling tools available on the website.

This website does not currently provide user account creation.

Users agree to use the website only for lawful purposes.

No content from this website may be copied, reproduced, distributed, modified, or reused without prior written permission from Alta Virtus LLC.

Unauthorized use of website content may violate copyright, trademark, and other applicable laws.

2. Services

Alta Virtus provides digital marketing and website development services primarily for businesses in the skilled trades and contractor industries. Our services may include, but are not limited to:

-Website design and development

-Lead generation systems and marketing automation

-Landing page creation and optimization

-Online marketing strategy and consulting

-Integration of communication tools such as forms, call tracking, and messaging systems

-Search engine optimization (SEO) support

-General digital marketing infrastructure and related services

The specific services provided to each client will be outlined in the applicable proposal, service agreement, or service package selected by the client.

Alta Virtus does not guarantee specific results such as increased revenue, leads, search rankings, or business growth. Outcomes may vary depending on factors outside of our control including market conditions, advertising budgets, competition, and client participation.

Clients are responsible for providing accurate information, business details, and required assets necessary to complete the services.

Alta Virtus reserves the right to decline or discontinue services to any individual or business at its discretion.

All services are provided remotely unless otherwise agreed.

3. Payments and Billing

Services provided by Alta Virtus are generally offered through monthly subscription-based service packages.

Initial Payment Refund Policy

The first payment made to Alta Virtus is eligible for a refund within 30 days of the initial payment date.

After 30 days, the initial payment becomes non-refundable.

Ongoing Subscription Payments

All ongoing subscription payments are non-refundable once charged.

By continuing to use Alta Virtus services beyond the refund eligibility period, clients acknowledge and accept that future payments are final.

4. Payment Failure, Suspension & Termination

Clients agree to maintain valid payment information and ensure that all subscription fees and service charges are paid when due.

If a payment attempt fails, Alta Virtus LLC will attempt to process the payment up to four (4) times over a period of three (3) weeks.

If payment remains unpaid 48 hours after the first failed payment attempt, Alta Virtus reserves the right to suspend access to all services until the outstanding balance has been paid.

Service suspension may include, but is not limited to:

-websites and funnels

-CRM access

-marketing automations

-messaging systems

-hosting infrastructure

-advertising integrations

-any related marketing platforms or systems

Access will remain suspended until the outstanding balance has been paid in full.

If, after the three-week period and the fourth unsuccessful payment attempt, the balance remains unpaid, Alta Virtus reserves the right to terminate services and remove associated systems from the platform.

Alta Virtus shall not be responsible for any loss of leads, marketing performance, business interruption, or data access resulting from the suspension or termination of services due to unpaid balances.

5. No Chargeback Agreement

Clients agree not to initiate chargebacks, payment disputes, or reversals for services rendered by Alta Virtus LLC.

By purchasing services or maintaining an active subscription, the client acknowledges that services are delivered digitally and through ongoing access to systems and infrastructure.

Clients agree to contact Alta Virtus directly to resolve any billing concerns before initiating a dispute with their payment provider.

Initiating a chargeback for services rendered may constitute a breach of this agreement.

6. Chargeback Recovery

If a chargeback or payment dispute is initiated after services have been delivered, Alta Virtus reserves the right to submit evidence including:

-contract acceptance

-service delivery

-platform access

-communications

-usage records

If a chargeback is determined to be fraudulent or unjustified, Alta Virtus reserves the right to pursue recovery of the disputed amount along with any associated collection, legal, or administrative fees.

7. Immediate Suspension for Disputes

If a payment dispute or chargeback is initiated, Alta Virtus reserves the right to immediately suspend all services, including:

-platform access

-hosting

-marketing systems

-communication systems

-infrastructure associated with the client account

Alta Virtus shall not be responsible for any business interruptions, loss of leads, loss of data, or marketing performance impacts resulting from the suspension of services due to unpaid balances or disputes.

8. Client Responsibilities

Clients agree to cooperate with Alta Virtus and provide the information and materials required to perform the services.

This may include:

-business information

-branding assets

-images or content

-platform access

-marketing details

Clients are responsible for ensuring that information provided is accurate and complete.

Project timelines may be delayed if clients do not provide required assets or approvals in a timely manner.

Clients are responsible for ensuring that their marketing practices comply with all applicable laws including advertising, email marketing, and SMS regulations.

Alta Virtus is not responsible for legal consequences resulting from misuse of systems by the client.

9. Intellectual Property & Platform License

All proprietary systems, frameworks, templates, automation workflows, CRM structures, funnels, marketing processes, and related technology used by Alta Virtus LLC remain the exclusive property of Alta Virtus LLC.

Clients retain ownership of their business assets, including their domain name, branding, logos, business content, and customer or lead data generated through the services.

Unless otherwise agreed in writing, logos or brand assets created specifically for a client by Alta Virtus become the property of the client upon full payment for the associated services.

Alta Virtus provides clients with a limited, non-transferable, non-exclusive license to access and use the Alta Virtus platform and systems during the active term of their subscription.

Alta Virtus utilizes third-party software platforms and infrastructure to deliver its services.

Websites, funnels, automations, and marketing systems developed as part of the Alta Virtus service are deployed using proprietary templates, frameworks, and software infrastructure owned or licensed by Alta Virtus.

These systems are provided as part of the ongoing service and are not sold as standalone deliverables unless otherwise explicitly agreed in writing.

If a client cancels or terminates their services with Alta Virtus, access to the Alta Virtus platform, systems, hosting environment, and associated marketing infrastructure may be discontinued.

Alta Virtus may, at its sole discretion, provide a basic export of client-provided content (such as text and images) upon request. Proprietary systems, templates, frameworks, and automation processes will not be transferred.

Clients may not reproduce, reverse engineer, replicate, distribute, or otherwise attempt to recreate the proprietary systems, frameworks, templates, or marketing processes used by Alta Virtus.

10. Confidentiality & Protection of Agency Methods

During the course of providing services, Alta Virtus may share marketing strategies, campaign structures, systems, processes, and operational methodologies with the client.

These materials and methods constitute confidential and proprietary information of Alta Virtus.

Clients agree not to disclose, distribute, share, or provide these strategies, systems, processes, or materials to competing marketing agencies, consultants, or third parties for the purpose of replicating or recreating Alta Virtus services.

Clients further agree not to reproduce, copy, or otherwise use these strategies, systems, or methodologies outside the scope of the services provided by Alta Virtus.

This obligation survives termination of services.

11. Limitation of Liability

To the fullest extent permitted by law, Alta Virtus LLC shall not be liable for any indirect, incidental, consequential, or special damages including loss of revenue, business interruption, loss of leads, or loss of profits arising from the use of our services or website.

Total liability shall not exceed the amount paid by the client to Alta Virtus during the three months preceding the claim.

12. Service Availability

Alta Virtus provides its services using a combination of proprietary systems and third-party software platforms.

While we make reasonable efforts to maintain reliable service, Alta Virtus does not guarantee uninterrupted or error-free operation of any systems, platforms, hosting environments, or integrations used to deliver services.

Alta Virtus shall not be responsible for service interruptions or delays caused by third-party providers, internet outages, software updates, or other circumstances outside our control.

13. Client Cancellation

Clients may cancel their subscription services at any time.

If a client cancels their services, the services will remain active until the end of the current billing period, after which services will be discontinued.

Upon cancellation, access to the Alta Virtus platform, hosting environment, marketing systems, and associated infrastructure may be removed.

Clients remain responsible for any outstanding balances owed at the time of cancellation.

14. Indemnification

Clients agree to indemnify, defend, and hold harmless Alta Virtus LLC and its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, costs, or expenses (including legal fees) arising from:

-the client's use of services or systems provided by Alta Virtus

-violations of applicable laws or regulations by the client

-unlawful marketing, advertising, or messaging practices

-misuse of communication systems including email or SMS messaging

-inaccurate or misleading business information provided by the client

Clients acknowledge that Alta Virtus does not provide legal advice and that the client is solely responsible for ensuring their business practices comply with applicable laws.

15. Changes to Terms

Alta Virtus reserves the right to update these Terms at any time.

Updated versions will be posted on the website with the revised Last Updated date.

Continued use of the website or services after updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

17. Contact Information

If you have questions regarding these Terms, you may contact:

Alta Virtus LLC
400 N. Tampa St. Ste 1550
Tampa, Florida 33502-4719
United States
PMB #380803

Email: [email protected]